A practical guide for anyone looking to create a competitive advantage in any size and type of organization by building effective relationships — from the performance improvement experts at FranklinCovey. In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey‚Äôs Chief People Officer Todd Davis explains that an organization‚Äôs greatest asset isn‚Äôt its people; rather, it‚Äôs the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees‚Äô ability to build and sustain great relationships is an organization‚Äôs ultimate competitive advantage. Ideal for professional people at all levels of business, government, and education, from the front-line supervisor to the president and CEO, Davis describes the most common relationship pitfalls that negatively affect personal careers and organizational results. Get Better draws on real-world stories in an approachable, engaging style — and Davis‚Äôs thirty-year experience observing, leading, and coaching others brings those relatable experiences to life. He identifies fifteen proven practices that influential leaders at any level of an organization use to take ownership of their work, improve the quality of interactions with others, and master the skills of effective relationships.